Customer Survey

Please take a moment to tell us how we did.  This form is sent to the owner of the company.

Your Information

1. Name(required)
2. Email(valid email required)
3. Phone
4. Which Vehicle?

About Your Experience Here

1. Were you greeted and waited on quickly?
2. Yes No
3. Summarize how our staff treated you? (Friendly, helpful, courteous, etc.)
4. Was the service clearly explained and all of your questions answered?
5. Yes No Somewhat
6. Was the service completed within the time promised?
7. Yes No
8. Was the work completed to your satisfaction
9. Yes No
10. Were you pleased with the condition of your vehicle upon completion?
11. Yes No
12. Please rate your overall experience at our shop:
13. Excellent Good Fair Poor
14. Would you recommend our shop to people you know?
15. Yes No
16. Do you plan on coming back to Bill's in the future?
17. Yes No
18. Would you like a response to these comments from the owner?
19. Yes No
20. Would you like your comments to remain confidential with the owner only?
21. Yes No
22. Please give us your comments
23. May we use your comments as "Customer Testimonials" on you website or other marketing material?
24. Yes No

Security Question (Blocks Spam)

1. Ten minus five equals

 

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